SELFCHECK - Professional customer care

We know that self-testing can be a new experience for many people. That's why we are committed to providing you with the support you need.

We supply a wider range of medical test kits to UK universities and hospitals, as well as  developing new tests at our North Wales R&D labs, so you can have confidence that we have the expertise to answer any technical questions you may have regarding your test.

If you contact us on a normal workday between 9am and 4pm using the form below, we will aim to reply within 1 hour.  If you contact us after 4pm or on a weekend we will reply the next working day.

You can also phone us on 01745 535 169 (Monday to Friday 9am to 4pm) or see our FAQs.

Please note that we do not provide medical advice. Whether you have a positive or negative test result, you must speak with a pharmacist or your own GP if you are concerned about your symptoms.